Back to Monty's blog

Best Mortgage Broker Awards for Coreco

10.12.18

We are delighted to announce that we were the recipients of two more prestigious industry awards at last week’s Mortgage Introducer Awards in London.

Coreco won Best London Mortgage Broker and Best Overall Mortgage Broker (with under 40 advisors). It caps off a remarkable year of awards, which has seen us winning no less than 10 major awards.

This is a testament to all our talented and hardworking people and to all your valuable support.

It also caps off a remarkable award-winning year for Coreco after having won an astonishing 10 major awards in 2018, bringing our total number of awards to 24.

The judges liked the fact that since 2009, when we started with less than a dozen people, we invested passion, sweat and tears into building a recognised brand which now has 50 staff and places £1bn worth of lending. This is some achievement, whilst keeping sacrosanct the ideals we formed with; transparency, trust and the client at our core.

Our strategy has been defined this year by asking the question, is there a better way? Every aspect has been dissected and streamlined, starting at the very top. We have involved everyone in looking at what Coreco stands for and what personality we have, culminating in producing our DNA.

We mapped our Customer Journey to ensure the Coreco experience is the best it can be and all clients are dealt with in the best way. Every person & process has one question in mind, what is the client feeling? Our professionalism and personality is evident from the moment the phone rings, an email, live-chat or web lead is received.

Part of these results led to a complete restructure of our business and a new company Organogram, putting the Customer at the top. We embraced Women in Finance and now have a 5-woman Senior Management team. This sums up the Coreco approach.

Our Client Servicing Team is the cornerstone of Coreco’s process, responsible for every client, ensuring they are dealt with correctly and enjoy the same Coreco experience.

This year we also engaged in a strategic re-brand, delivering a fresh, modern brand built for better client recognition, moving away from being London centric and backed up by social and content to engage consumers.

We want to lead in the digitisation of our industry, ensuring that our brokers and their personality is still evident. There is a gap between traditional and digital brokers for a brand that delivers down-to-earth advice with a high-tech, high-touch approach.

We’re passionate about Financial Literacy, seeking to educate consumers years before they may need our help. It’s not just about Coreco, it’s about promoting the wider industry and ensuring borrowers have down-to-earth information and professional advice.

We thank you for your continued support.

Comments (0)

Leave a comment

Your email address will not be published. Required fields are marked *